1. Limited Warranty:
TOPBULL offers a limited warranty on all products against defects in materials and workmanship under normal use for a period of 1 year. The warranty period starts from the date of purchase.
2. Warranty Coverage:
This warranty covers defects in materials and workmanship of the product under normal use. It does not cover damage caused by accident, misuse, neglect, unauthorized modifications, or any other circumstances beyond normal wear and tear.
3. How to Claim Warranty:
To initiate a warranty claim, please contact our customer support at service@topbullshop.com within the warranty period. Provide your order number, a detailed description of the issue, and, if possible, attach relevant photographs.
4. Evaluation and Resolution:
Our customer support team will evaluate the warranty claim and determine the appropriate course of action. This may include repair, replacement, or refund at the discretion of TOPBULL.
5. Return of Defective Product:
If requested, you may need to return the defective product. Instructions for the return process will be provided by our customer support team. Customers are responsible for the cost of returning the item.
6. Exclusions:
The warranty does not cover normal wear and tear, damages resulting from improper maintenance, unauthorized repairs, or modifications. It also does not cover incidental or consequential damages.
7. Warranty Transferability:
This warranty is non-transferable and is only applicable to the original purchaser of the product.
8. Duration of Implied Warranties:
To the extent permitted by law, any implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited to the duration of this express warranty.
9. Additional Terms:
TOPBULL reserves the right to update or modify the terms of this warranty policy without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns regarding our warranty policy, please contact our customer support team at service@topbullshop.com for assistance.
